Howard J. Starks IV

Bellevue, NE | hstarks4@gmail.com | 402-598-2176

Professional Summary
Detail-oriented MFT Release Analyst (IBM NDM & VisualCron) with extensive experience in automation, data transfer, writing scripts, and IT infrastructure. Proven ability to streamline file transfers, secure data encryption, and manage change processes. Adept at troubleshooting batch processing issues and optimizing file movement through automation.

Professional Experience

First National Bank of Omaha (FNBO)

Release Analyst (MFT Team) | September 2022 – Present | Remote/Hybrid

● Automated file transfer monitoring, reducing manual intervention.
● Ensured secure data encryption/decryption for compliance and risk mitigation.
● Developed cross-platform file transfer scripts, improving efficiency.
● Diagnosed and resolved network latency issues for seamless file transfers.
● Led compliance audits for data movement and admin credential security.

First National Bank of Omaha (FNBO)

Release Analyst (SRE/AXWAY Teams) | April 2020 – September 2022 | Remote/Hybrid

● Managed Axway file transmissions, ensuring smooth operations.
● Ensured compliance with change management policies, reducing deployment risks.
● Identified automation opportunities, collaborating with teams.
● Diagnosed and resolved network latency issues for seamless file transfers.
● Provided technical expertise on IBM Connect:Direct (NDM), VisualCron, and Axway.

First National Bank of Omaha (FNBO)

Sr. Specialist, Help Desk | October 2010 – April 2020

● Resolved infrastructure-related issues, ensuring minimal downtime.
● Collaborated with IT teams to address system-wide technical challenges.
● Managed OneSource IT requests, improving service efficiency.
● Used Microsoft Active Directory to administer users and groups.
● Troubleshot Citrix XenDesktop and Citrix XenApp sessions and user profiles.

First National Bank of Omaha (FNBO)

Windows Server Administrator | April 2009 – October 2010

● Administered Windows Servers, ensuring system reliability.
● Deployed and managed internal applications, improving operational efficiency.
● Created technical documentation for team reference.
● SolarWinds Network Grid monitoring support.
● Patched IBM Datacenter Servers using IBM Director.
● Used Acronis to automate imaging of laptops for business sales users on demand.

First National Bank of Omaha (FNBO)

Command Center Sr. Specialist | January 2005 – April 2009

● Provided Tier II support for Windows systems, reducing escalations.
● Managed Active Directory accounts, optimizing user access.
● Monitored systems and resolved customer technical issues.

Education

Creighton University – B.S. in Computer Science (1995 – 2000)

Certification: AWS Certified Cloud Practitioner, Sept. 2024

Technical Skills

File Transfer Automation | Secure Data Encryption | Compliance Auditing

Network Latency Troubleshooting | Change Management | Tandem & Mainframe

Windows Server Administration | Scripting & Process Automation